“The best coaches really care about people. They have a sincere interest in people.”
Byron & Catherine Pulsifer
Effectiveness of a coaching process
There must be a measurable outcome of the coaching!
There are several ways to measure the progress of a coaching process, both in the personal and business areas.
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Coachee"s Feedback
The coachee himself tells about his impression of the coaching and determines whether he feels he has developed further through it.
Manager's Feedback
The executive survey has the same objective as the coachee survey, but from a different perspective. Also, useful here are predefined objectives, the achievement of which can be used as a measure of the success of a training session.
Systemic Method
This is a technique which helps people to better understand their relationship with themselves and with others. It is an excellent tool for obtaining a more complete picture of a person's skills and performance from as many perspectives as possible. The coachee evaluates himself (self-image) and at the same time observes and evaluates himself from different perspectives (employees, colleagues, superiors, customers, suppliers, etc.) (external image). The comparison between the image of oneself and the image of the other person results in a very realistic assessment of the coachee's performance and behavior. A SWOT (Strengths and Weaknesses Analysis) is then carried out and from this very concrete and practical possibilities for learning and improvement are defined.​This instrument is particularly recommended in large organization.